Representative Authority Form

You need to complete the relevant Representative Authority form if you want to authorise another person to act on your behalf when filing a complaint with either RetailADR or Consumer Arbitration. You can download PDFs of these below.

You could ask a friend, relative or another service provider, but make sure to check first whether they will charge you for this.

You can change or cancel this authority at any time by contacting us on 0203 540 8063.