Retail ADR + Consumer ARB

Contact Us

Need to get a hold of us? Please see our contact details below.

Contact Methods

  • By Post

    You can download our paper complaint form HERE and send the completed form to:

    RetailADR
    Stratford Office Village
    Unit 12 Walker Avenue, Wolverton
    Milton Keynes
    MK12 5TW

  • Online

    If you have access to the Internet, you can file your complaint via our online portal.

    To access this, simply go to our homepage and click on:

    START A COMPLAINT

  • By Telephone

    You can telephone us on:

    0203 540 8063

    Our Support centre operates Monday to Friday, 9:30am – 12:30pm

    We’re on hand to provide information and assistance for consumers wishing to lodge a claim, or obtain an update on their case.

Start A Complaint