Members of RetailADR

The companies below are members of RetailADR and have agreed to engage with our scheme, which means any final determination reached is legally binding – if accepted by you.

RetailADR (a trading name of Consumer Dispute Resolution Ltd) is approved by the CTSI as Competent Authority, accredited under delegated powers from the Secretary of State to operate as an Alternative Dispute Resolution body for consumers. If you’ve had a dispute with a trader and are looking to escalate your complaint, we’re here to help you get your dispute resolved.

Traders that are Members of our scheme

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